How do I report a problem/concern?

To report any LIFE THREATENING Emergency, please call 9-1-1.

For all other services, questions, or problems, call Rexburg's Customer Service at 208-359-3020.

Customer service representatives are available to assist callers from 7:30 a.m. to 5:30 p.m. Monday through Thursday, and from 7:30 a.m. to 12:30 p.m. Friday.

What should I report?

  • Grafitti
  • Problem with a traffic light
  • Maintenance problem in a park
  • Maintenance problem with a sidewalk
  • Street light outage
  • Maintenance problem with a street light
  • Problem with a street such as a pothole
  • Problem with a tree, such as one near power lines
  • Problem with zoning violation
  • General city complaint
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